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TOEFL® interview questions: Smartphone habits

The situation

You are taking part in an online research interview about smartphone habits. The researcher will ask four scripted questions. You have 45 seconds to answer each question, with no follow-up questions.

The interviewer opens withDr. Lewis · British accent

“Our study looks at the role of smartphones in daily routines. I'd like you to consider both useful features and moments when the phone gets in the way.”

The 4 questions
  1. 1 · Your experienceCan you tell me about a recent time when your smartphone was especially useful in solving a small everyday problem?
  2. 2 · Your choiceWould you rather use one smartphone for most daily tasks or keep separate items such as a camera, notebook, and music player?
  3. 3 · Your opinionSome people believe keeping a phone on the table during a meal is rude even if you never check it. Do you agree?
  4. 4 · A wider issueShould universities create more shared spaces where students are asked to put their phones away, such as certain dining areas or common rooms?

From a small problem your phone solved, to whether universities should create shared spaces where phones are put away. Each question has two sample answers, at about 4 and about 5.5, and what makes the second one score higher.

Your turn

Answer one before you read the samples

Pick a question, listen to the interviewer, then answer within 45 seconds. Comparing your answer with the samples afterwards shows the gap faster than reading them first.

Pick a question

Can you tell me about a recent time when your smartphone was especially useful in solving a small everyday problem?

Listen, then answer as you would in the test. You have 45 seconds. The interviewer’s voice is synthetic. No account needed, 3 tries a day.

Listen to the question first.

Question 1 · Your experience

Can you tell me about a recent time when your smartphone was especially useful in solving a small everyday problem?

About 4

85 words

My phone helped when I lost my way inside a large hospital while visiting my aunt. The building map near the entrance was confusing, and I could not find the correct lift. My aunt sent me a photo of the sign outside her ward. I showed it to a volunteer, who quickly explained where to go. I could have called her, but the picture made the information much clearer. It reminded me that a simple phone feature can be more useful than a complicated app.

  • showed it to a volunteer · ‘Show something to someone’ explains exactly how the photo helped the speaker get help.
  • made the information much clearer · ‘Make’ with an object and comparative describes how the image improved communication.

About 5.5

95 words

My smartphone recently helped me without a special app. Visiting my aunt in a large hospital, I couldn't follow the written directions. She sent me a photo of the sign outside her ward. A volunteer recognized it and directed me to the right elevator. Without the photo, I would probably have repeated the same unclear description to several people. What struck me was how easily the phone let us share exactly what we were seeing. It solved a small problem by making communication more concrete, rather than by giving me more information to search through.

  • Without the photo, I would probably have · A conditional structure imagines what would have happened without the key tool.
  • share exactly what we were seeing · A ‘what’ clause states precisely what information the photo passed on.
What the 5.5 answer does better
Development
The band-4 answer concludes that a simple feature beats a complicated app. The band-5.5 answer explains why: the phone helped by “making communication more concrete” instead of adding information.
Language
The band-4 answer mostly uses one plain statement per event. The band-5.5 answer varies structure, for example “What struck me was” to set off its reflection.
Question 2 · Your choice

Would you rather use one smartphone for most daily tasks or keep separate items such as a camera, notebook, and music player?

About 4

82 words

I prefer using one phone for most tasks because I carry enough things already. I can take photos, check bus times, and write a shopping list without searching through my bag. This is especially useful on a busy class day. The problem is that a dead battery affects many activities at once. I usually carry a small charger for that reason. I still keep a paper notebook for longer thoughts, but I do not want several separate devices for ordinary daily tasks.

  • without searching through my bag · ‘Without’ plus a gerund names the specific hassle that one device removes.
  • for that reason · Smoothly links the battery risk to carrying a charger.

About 5.5

101 words

I'd use one phone for most routine tasks. Carrying a separate camera, music player, and notebook would add friction to an ordinary day. I like being able to photograph a notice, add the date to my calendar, and check the route in the same place. The obvious weakness is dependence on one device. If the battery dies, several useful tools disappear together, so I keep important travel details available offline and carry a small charger on longer trips. I would keep some objects for activities I enjoy slowly, but for everyday coordination the convenience is hard for me to give up.

  • add friction to an ordinary day · ‘Friction’ is a metaphor for the extra steps and hassle of using many items.
  • dependence on one device · A precise noun phrase names the risk of putting every function in one device.
What the 5.5 answer does better
Development
The band-4 answer lists three unrelated tasks. The band-5.5 answer chains them: photograph a notice, add the date, check the route, which shows why having them “in the same place” helps.
Language
The band-4 answer says “I carry enough things already.” The band-5.5 answer names the cost as “add friction to an ordinary day” and the risk as “dependence on one device”.
Question 3 · Your opinion

Some people believe keeping a phone on the table during a meal is rude even if you never check it. Do you agree?

About 4

79 words

I partly agree because a phone on the table can suggest that something else may interrupt us. When I have dinner with a friend I rarely see, I put mine in my bag. That helps me focus on the conversation. But there can be practical reasons to keep a phone nearby, such as waiting for a family message. I think explaining that reason matters. I would judge the person's attention and behaviour, not only the position of the phone.

  • can suggest that · ‘Suggest’ describes a possible social signal without making an absolute judgement.
  • not only the position of the phone · ‘Not only’ shows that the judgement should also cover actual behaviour.

About 5.5

98 words

It isn't always rude, but I understand the concern. A phone lying between two people can suggest that the conversation is competing with whatever might arrive next. Meeting a friend after months apart, I put mine away to keep our time uninterrupted. On the other hand, someone might be waiting for news from home or using the phone to coordinate a later meeting. A quick explanation would make that perfectly reasonable to me. I'd pay more attention to whether they keep checking the screen than to a strict rule about where the device must sit throughout the meal.

  • competing with whatever might arrive next · ‘Compete with’ describes the conversation and possible notifications fighting for attention.
  • A quick explanation would make that perfectly reasonable · Offers a specific communication step that clears up a possible misunderstanding.
What the 5.5 answer does better
Development
The band-4 answer judges “attention and behaviour” in general. The band-5.5 answer turns that into something observable: “whether they keep checking the screen”.
Language
The band-4 answer says the phone suggests “something else may interrupt us”. The band-5.5 answer pictures the conversation as “competing with whatever might arrive next”, which is more vivid.
Question 4 · A wider issue

Should universities create more shared spaces where students are asked to put their phones away, such as certain dining areas or common rooms?

About 4

80 words

I would support a few optional spaces, but I would not make every common room phone-free. Some students use their phones to study, contact family, or arrange transport. A quiet lunch table with a clear sign could be a useful experiment. People who want a break from screens could choose to sit there. I might use it with friends after exams. The university should ask students whether they enjoy the space before adding more rules or changing many existing rooms.

  • a useful experiment · Frames the idea as a trial that can be judged, not a campus-wide rule.
  • choose to sit there · Stresses that people opt in, which respects different needs for phones.

About 5.5

95 words

I'd try a few clearly marked, optional spaces. Sometimes I want to spend a lunch break with friends without all of us reaching for a phone whenever the conversation pauses. A shared expectation could make that easier, especially if nobody has to be the person constantly asking others to stop. However, turning every common room into a restricted area would ignore the many practical reasons students use their devices. The appeal should come from having a different kind of space available, rather than from staff monitoring pockets or treating a necessary message as a failure.

  • A shared expectation · ‘Expectation’ shows how a group agreement saves individuals from asking others to stop.
  • the many practical reasons students use their devices · A relative clause acknowledges the real uses any rule has to allow for.
What the 5.5 answer does better
Development
The band-4 answer says people wanting a break could sit there. The band-5.5 answer explains why a marked space helps: with “A shared expectation”, nobody has to keep asking friends to stop.
Connection
The band-4 answer drops in “I might use it with friends after exams” as a separate line. The band-5.5 answer starts from its own wish, turns with “However,” to others' needs, then proposes steps.
Language
The band-4 answer speaks generally of “adding more rules”. The band-5.5 answer uses concrete images such as “reaching for a phone” and “monitoring pockets” to show what it wants and avoids.

Answer these 4 questions on a 45-second clock