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TOEFL® interview questions: Working from home

The situation

You are taking part in an online research interview about working from home. The researcher will ask four scripted questions. You have 45 seconds to answer each question, with no follow-up questions.

The interviewer opens withDr. Zhou · Australian accent

“We're exploring young adults' experiences of working away from an office. You can use an internship, paid task, or substantial group project as an example.”

The 4 questions
  1. 1 · Your experienceCan you describe a day when you completed work or a group project from home and explain what made the arrangement easy or difficult?
  2. 2 · Your choiceIf you could choose for a future office job, would you prefer working from home most days or going to a shared workplace most days?
  3. 3 · Your opinionSome managers say employees working from home must be less productive because nobody can see them working. What do you think of that claim?
  4. 4 · A wider issueShould companies allow new employees to work remotely from the start, or should they require an initial period in the office for training?

From a day you worked from home to whether companies should let new employees work remotely from the start. Each question has two sample answers, at about 4 and about 5.5, and what makes the second one score higher.

Your turn

Answer one before you read the samples

Pick a question, listen to the interviewer, then answer within 45 seconds. Comparing your answer with the samples afterwards shows the gap faster than reading them first.

Pick a question

Can you describe a day when you completed work or a group project from home and explain what made the arrangement easy or difficult?

Listen, then answer as you would in the test. You have 45 seconds. The interviewer’s voice is synthetic. No account needed, 3 tries a day.

Listen to the question first.

Question 1 · Your experience

Can you describe a day when you completed work or a group project from home and explain what made the arrangement easy or difficult?

About 4

82 words

I worked from home for part of my summer internship. One day, I had to prepare a small customer survey summary. I enjoyed not travelling to the office, but I found it difficult to ask quick questions. I sent several messages and waited while my supervisor was in meetings. Later, we agreed to have a short call every morning. That helped me understand the main task before starting. I learned that working at home still needs clear communication, even for simple assignments.

  • while my supervisor was in meetings · The ‘while’ clause explains why the speaker had to wait for a reply.
  • before starting · ‘Before’ plus a gerund shows what the morning call was for.

About 5.5

99 words

During my summer internship, I spent one day at home preparing a summary of customer survey responses. I saved travel time but struggled with an unclear category. In the office, I could have asked a quick question. At home, I sent a message and waited while my supervisor moved between meetings, then did some work I later had to redo. We solved it by agreeing on a short morning call and keeping a shared list of questions. A quiet room and a laptop were useful, but clear expectations and predictable chances to speak mattered more than I had expected.

  • some work I later had to redo · The relative clause shows the rework caused by the slow reply.
  • predictable chances to speak · ‘Predictable’ stresses that regular, expected contact is what matters.
What the 5.5 answer does better
Development
The 4 answer only says the speaker sent messages and waited. The 5.5 answer says what was unclear, a category, and what it cost: “some work I later had to redo”.
Connection
The 4 answer simply says quick questions were hard at home. The 5.5 answer sets “In the office” against “At home” in two sentences, which makes the problem clear.
Language
The 4 answer concludes that working at home needs “clear communication”. The 5.5 answer pins down what was missing: “predictable chances to speak”.
Question 2 · Your choice

If you could choose for a future office job, would you prefer working from home most days or going to a shared workplace most days?

About 4

83 words

I would prefer going to a workplace most days, especially at the beginning of my career. I learn a lot by hearing how other people solve problems. During my internship, a colleague showed me a spreadsheet shortcut because she noticed me repeating the same steps. I might not have known to ask about it from home. I would still like an occasional home day for quiet tasks. But for learning the job and getting to know people, the office would suit me better.

  • especially at the beginning of my career · Limits the preference to a career stage, showing it may change later.
  • might not have known to ask · A modal perfect describes a learning chance the speaker could have missed remotely.

About 5.5

102 words

Early in my career, I'd prefer being in a shared workplace most days. During an internship, a colleague noticed me doing a repetitive spreadsheet task and showed me a shortcut I didn't know existed. That kind of help would have been less likely if we'd only exchanged messages about finished work. I also like a physical boundary between work and the rest of the day. Later, once I understood the role and had stronger relationships, I'd probably want more time at home for concentrated tasks. For now, being around experienced people would outweigh the convenience of avoiding the commute on most mornings.

  • a physical boundary between work and the rest of the day · Names a concrete boundary to show how the office shapes the daily routine.
  • would outweigh the convenience · ‘Outweigh’ shows which benefit wins after weighing the two.
What the 5.5 answer does better
Development
The 4 answer's main reason is learning from colleagues. The 5.5 answer adds a second one: the office gives “a physical boundary” between work and the rest of the day.
Connection
Both tie the choice to career stage. The 4 answer mentions it once at the start. The 5.5 answer uses “Later” and “For now” to separate present and future choices.
Question 3 · Your opinion

Some managers say employees working from home must be less productive because nobody can see them working. What do you think of that claim?

About 4

83 words

I disagree because seeing someone at a desk does not tell us how much useful work they finish. During my internship, I completed some writing faster at home because the room was quiet. Other tasks were harder because I needed help from colleagues. I think managers should look at the quality of the work and whether people meet reasonable deadlines. They should also ask about problems. Watching a screen all day is not the same as understanding how well a person is doing.

  • whether people meet reasonable deadlines · The ‘whether’ clause gives an observable standard for judging work.
  • not the same as · A contrast that separates watching visible behaviour from understanding actual performance.

About 5.5

102 words

I don't think visibility is a reliable measure of useful work. Someone can sit in an office all afternoon without making much progress, while another person may finish a difficult task quietly at home. During my internship, writing was often easier remotely, but tasks involving uncertain instructions were slower because I needed input from colleagues. That suggests the arrangement and the task matter more than simple location. Constantly checking whether a person appears online could encourage them to look busy rather than do better work. I would judge the results and the cooperation, while also checking that the workload itself is reasonable.

  • visibility is a reliable measure · Uses ‘measure’ to challenge visibility as the standard for judging output.
  • look busy rather than do better work · ‘Rather than’ contrasts the show of effort monitoring may cause with the actual goal.
What the 5.5 answer does better
Development
The 4 answer says watching a screen doesn't show performance. The 5.5 answer adds a side effect: constant checking may make people “look busy rather than do better work”.
Connection
The 4 answer moves straight from the internship example to advice for managers. The 5.5 answer first draws the point with “That suggests”: the task matters more than location.
Language
The 4 answer says “Other tasks were harder”. The 5.5 answer names which ones: “tasks involving uncertain instructions”.
Question 4 · A wider issue

Should companies allow new employees to work remotely from the start, or should they require an initial period in the office for training?

About 4

80 words

I think a short office period would help many new employees, but it should depend on the job. When I began my internship, I needed to learn the software and understand who could answer different questions. Meeting people in person made that easier. However, some workers live far away or join teams that are already remote. The company should have a clear training plan in either case. I would support flexibility after checking what the new person needs to learn.

  • depend on the job · ‘Depend on’ shows the policy should vary with the type of job.
  • in either case · ‘Either’ covers both the in-office and remote training situations.

About 5.5

96 words

I'd decide based on training needs, rather than impose one rule. During my internship, office time let me observe routines and meet colleagues. But if a team already works across different locations, traveling to one office may not provide that benefit. The company needs a proper introduction plan either way: clear tasks, a named colleague for questions, and regular chances to check understanding. I'd favor contact where it adds value, with flexibility for personal circumstances. Requiring attendance without arranging useful training would only create the appearance of support, not the experience a new employee actually needs.

  • a named colleague for questions · A specific detail, one named contact, makes the training advice practical.
  • where it adds value · The ‘where’ clause limits in-person contact to cases where it helps.
What the 5.5 answer does better
Development
The 4 answer just asks for “a clear training plan”. The 5.5 answer says what goes in it: clear tasks, “a named colleague for questions”, and regular checks.
Connection
After “However”, the 4 answer just names two groups. The 5.5 answer uses “that benefit” to point back to meeting people, explaining why a distributed team gains less from the office.
Development
The 4 answer ends by supporting flexibility. The 5.5 answer ends with a warning: attendance without useful training gives only “the appearance of support”.

Answer these 4 questions on a 45-second clock