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TOEFL Take an Interview · Everyday life

TOEFL® interview questions: Public transport choices

The situation

You are taking part in an online research interview about public transport choices. The researcher will ask four scripted questions. You have 45 seconds to answer each question, with no follow-up questions.

The interviewer opens withDr. Green · New Zealand accent

“We're studying students' choices about buses and trains. Please think about journeys you make regularly as well as occasional trips.”

The 4 questions
  1. 1 · Your experienceCan you tell me about a journey by bus or train that was unusually easy or difficult, and explain what made it that way?
  2. 2 · Your choiceFor your regular journey to campus, would you prefer a cheaper service that takes longer or a more expensive service that gets you there faster?
  3. 3 · Your opinionSome students say that reliable arrival times matter more than having a very frequent bus service. Do you agree with that statement?
  4. 4 · A wider issueDo you think local governments should offer discounted public transport passes to university students, even if that requires support from the public budget?

From one unusually easy or difficult bus or train trip to whether governments should fund discounted transport passes for students. Each question has two sample answers, at about 4 and about 5.5, and what makes the second one score higher.

Your turn

Answer one before you read the samples

Pick a question, listen to the interviewer, then answer within 45 seconds. Comparing your answer with the samples afterwards shows the gap faster than reading them first.

Pick a question

Can you tell me about a journey by bus or train that was unusually easy or difficult, and explain what made it that way?

Listen, then answer as you would in the test. You have 45 seconds. The interviewer’s voice is synthetic. No account needed, 3 tries a day.

Listen to the question first.

Question 1 · Your experience

Can you tell me about a journey by bus or train that was unusually easy or difficult, and explain what made it that way?

About 4

80 words

I had a difficult bus journey to an internship interview last summer. I checked the usual timetable, but I did not notice that the route had changed because of road work. The bus stopped several streets away from the office. I asked another passenger for directions and walked quickly from there. I arrived just before the interview started. After that, I began checking service updates as well as the timetable. I also leave more extra time for important journeys now.

  • because of road work · ‘Because of’ plus a noun phrase states directly why the route changed.
  • as well as the timetable · ‘As well as’ adds what is now checked, showing what the experience changed.

About 5.5

98 words

A bus journey to an internship interview taught me not to rely on a familiar route. I'd checked the timetable, but missed a notice about roadworks, so the bus turned away from the stop near the office. I felt rather panicked until another passenger explained where I should get off and which street to follow. I arrived a few minutes before the interview, much more flustered than I wanted to be. What made the journey difficult wasn't simply the delay. It was suddenly losing the plan I had been counting on, with very little time to create another.

  • rely on a familiar route · ‘Rely on’ names the habit of depending too much on a known route.
  • the plan I had been counting on · The past perfect continuous shows the speaker had depended on that plan until then.
What the 5.5 answer does better
Development
The band-4 answer explains that the route changed. The band-5.5 answer goes further: the difficulty “wasn't simply the delay” but suddenly losing the plan with no time to make another.
Language
The band-4 answer reports actions such as “walked quickly”. The band-5.5 answer adds how it felt, with “rather panicked” and “more flustered than I wanted to be”.
Question 2 · Your choice

For your regular journey to campus, would you prefer a cheaper service that takes longer or a more expensive service that gets you there faster?

About 4

80 words

I would choose the cheaper service if the extra time was not too long. My monthly budget is limited, and small daily costs become quite large. I used to take a slower bus that was cheaper than the train. The journey took fifteen minutes more, but I could usually sit and read. If the slow service made me late or required a very early start, I would choose differently. For an ordinary class day, saving money matters more to me.

  • small daily costs become quite large · Shows how daily costs add up, explaining the budget choice.
  • If the slow service made me late · A conditional sets the limit on when the cheaper option is acceptable.

About 5.5

102 words

I'd usually take the cheaper service if it were reliable and only twenty minutes slower. As a student, I notice the effect of a fare repeated twice every weekday much more than the price of one trip. I once took a slower direct bus where I usually got a seat and used the extra time for reading. However, I'd pay more if the cheaper option involved uncertain connections or made me leave home extremely early. The comparison isn't just minutes against money for me. Reliability, comfort, and whether I can use the travel time all affect which service feels like better value.

  • a fare repeated twice every weekday · A past participle phrase turns one fare into an easy-to-grasp long-term cost.
  • uncertain connections · Precisely names a concrete risk: transfers that may not work.
What the 5.5 answer does better
Development
The band-4 answer treats the choice as saving money or saving time. The band-5.5 answer says it “isn't just minutes against money”: reliability, comfort and using the travel time also count.
Language
The band-4 answer says small costs add up. The band-5.5 answer makes it concrete with “a fare repeated twice every weekday”.
Question 3 · Your opinion

Some students say that reliable arrival times matter more than having a very frequent bus service. Do you agree with that statement?

About 4

80 words

I mostly agree because I need to plan when to leave home. A bus every twenty minutes can work well if I know it will arrive as expected. A service that is supposed to come often but is sometimes very late makes me nervous before class. However, frequency still matters when I miss a bus. I would prefer a reliable timetable with reasonable gaps, rather than choosing only one feature. For important journeys, knowing what to expect helps me most.

  • as expected · Briefly says the bus arrives when it should.
  • reasonable gaps · ‘Gaps’ means the time between buses, balancing reliability against frequency.

About 5.5

99 words

Reliability would be my priority, although it can't replace frequency completely. A punctual bus every twenty minutes lets me plan my morning. A supposedly frequent service that arrives unpredictably forces me to build in a large buffer anyway. I experienced that during an internship, when two buses sometimes appeared together after a long wait. Still, a perfectly reliable bus once an hour would be difficult if a lecture finished late and I missed it. I'd want a dependable service at useful intervals. What matters is confidently planning my journey, not simply the number of buses advertised on a timetable.

  • build in a large buffer · ‘Build in a buffer’ means leaving extra time, which fits commute planning.
  • at useful intervals · ‘Intervals’ describes how often buses run, precisely.
What the 5.5 answer does better
Development
The band-4 answer describes late buses in general terms. The band-5.5 answer gives an internship example: after a long wait, “two buses sometimes appeared together”.
Language
The band-4 answer says an unreliable bus “makes me nervous before class”. The band-5.5 answer names the cost with “build in a large buffer anyway”.
Question 4 · A wider issue

Do you think local governments should offer discounted public transport passes to university students, even if that requires support from the public budget?

About 4

83 words

I think a student discount is reasonable. Many students do not earn much money, and transport is necessary for getting to classes or internships. A cheaper pass would help me join activities away from campus without worrying about every fare. But the government should check who receives the discount and how much it costs. It could start with a limited monthly pass and review the use. I would prefer reliable basic services with a moderate discount to a free pass for poor services.

  • without worrying about every fare · ‘Without’ plus a gerund shows how the discount changes actual travel choices.
  • a moderate discount · ‘Moderate’ limits the size of the subsidy, showing awareness of the budget.

About 5.5

95 words

I'd support a targeted student pass, provided it didn't come at the expense of basic service quality. Trips to lectures and part-time jobs can be expensive. A predictable monthly price would make those journeys easier to plan, especially for people who live far from campus to save on rent. The government should check eligibility and review how the pass is used, instead of assuming all discounts work. I'd also want support for other people on low incomes considered alongside students. A discount on reliable transport would help me more than free buses that rarely arrive.

  • at the expense of · ‘At the expense of’ warns that the subsidy should not cost service quality.
  • considered alongside students · ‘Alongside’ stresses that other low-income groups should also be included.
What the 5.5 answer does better
Development
The band-4 answer says students earn little. The band-5.5 answer names who gains most, students who “live far from campus to save on rent”, and also considers other low-income people.
Connection
The band-4 answer brings up service quality only in its last sentence. The band-5.5 answer sets that condition first with “at the expense of” and returns to it at the end.

Answer these 4 questions on a 45-second clock